Terms of Service

1. The agreement

These Terms of Service (the “Terms”) are a legal agreement between you and Deadlane Software LLC, a Texas limited liability company (“we”, “us”). They govern your use of DEADLANE accounts, cloud saves, leaderboards, rewards, virtual items, purchases, community features and our websites, and your play of the DEADLANE game (together, the “Game”).

The game software and Windows launcher are licensed to you under our End User License Agreement (“EULA”). These Terms, the EULA and our Privacy Policy work together. By creating an account, accessing or playing the Game, or by selecting “Accept” in the Game, you agree to all three. If you don't agree, don't use the Game.

Section 17 contains a binding arbitration agreement and class-action waiver that affect how disputes are resolved. Please read it.

2. Who can play

You must be at least 13 years old (or the minimum age of digital consent in your country, if higher) to create an account. If you are under 18, or under the age of majority where you live, you may only use the Game with the permission of a parent or legal guardian who agrees to these Terms on your behalf. You may not use the Game if you are barred from doing so under applicable law, including U.S. sanctions and export laws.

3. The closed beta

The Game is pre-release software offered to invited testers. During the beta:

• The Game may contain bugs, crash, lose data, or behave unexpectedly. Features, balance, content and in-game prices may change or be removed at any time.
• We may reset (“wipe”) game progress during or at the end of the beta, including Scrap, Data, Buck Bucks, research, mastery, mission clears, cosmetics, leaderboards and community rewards. Your account and sign-in are kept. Wiped progress will not be restored or compensated.
• Any daily Buck Bucks ration or similar allowance is a temporary beta grant. It ends when the beta ends and creates no ongoing entitlement.
• In-game store transactions during the beta are test grants: no real money is charged.
• We may end the beta, or your participation in it, at any time.

4. The game software

Your right to install and use the game software, and what you may not do with it (including copying, reverse engineering, cheating and modified clients), is set out in the EULA. In addition, you may not access, scrape or automate our servers or APIs other than through the Game as provided, or interfere with the Game's servers, security, leaderboards or other players.

5. Accounts

You can play offline without an account, but cloud saves, cross-device play, leaderboards and rewards need a DEADLANE account. You can sign in with email or a supported provider such as Google or Discord. Keep your login details secure; you are responsible for activity on your account. One account per player, and accounts are personal: you may not sell, trade, share or transfer them. Tell us at support@deadlane.com if you think your account has been compromised.

You can delete your account at any time; see deadlane.com/delete-account.

6. Virtual items

The Game includes virtual currencies and items such as Scrap, Data, Buck Bucks, consumables, research, operators and cosmetics (“Virtual Items”). Whether earned in play, granted by us, or obtained with real money:

• Virtual Items are a limited, revocable license to use them in the Game. You don't own them and they are not property.
• Virtual Items have no cash or monetary value. They can't be redeemed for money or anything of value outside the Game, and they are not refundable or exchangeable except as these Terms or applicable law provide.
• Virtual Items can't be sold, traded or transferred, inside or outside the Game.
• We may manage, rebalance, modify or remove Virtual Items, including through a beta wipe, without liability to you.
• Virtual Items, and your license to them, end when your account ends or the Game is discontinued.

7. Purchases & refunds

The Game is free to install. When real-money purchases become available, optional packs and cosmetics will be sold through the store you installed from (such as Google Play or Steam). That store processes your payment under its own terms. Prices and offers may change.

We do not issue refunds. All purchases are final to the extent the law allows. If you believe you are entitled to a refund, request it from the store you bought from, under that store's refund policy: Google Play, Steam or Apple. Nothing in these Terms limits any refund or other right you have under laws that can't be waived.

If a refund or chargeback is granted, we may remove the related Virtual Items, including ones already used, and may suspend the account for chargeback abuse.

8. Rules of conduct

Don't harass, threaten or abuse others; don't impersonate anyone; don't post or use content that is unlawful, hateful, sexually explicit or infringing; don't exploit bugs (report them instead); don't manipulate leaderboards, rewards or referral systems; and don't attempt to get unauthorized access to accounts or systems. We may investigate violations and take action including warnings, removing content, resetting progress or leaderboard entries, and suspending or terminating accounts.

9. Callsigns & feedback

Your callsign is shown to other players. It must follow section 8 and must not contain personal information you don't want public. We filter callsigns automatically and may change or remove any callsign at our discretion.

We welcome bug reports, ideas and other feedback. You grant us a perpetual, irrevocable, worldwide, royalty-free license to use any feedback you provide for any purpose, without obligation to you.

10. Service availability

Online features need an internet connection, and some may require the latest version of the game (see the EULA on automatic updates). We may change, suspend or discontinue the Game, the beta or any feature at any time, including for maintenance. We don't guarantee that the Game, your account or your progress will always be available.

11. Third-party services

Sign-in providers (Google, Discord), community services (Discord) and stores (Google Play, Steam, Apple) are operated by third parties under their own terms and privacy policies. We aren't responsible for them. Linking Discord for a community reward is optional; rewards are limited to one per Discord account and one per DEADLANE account, and may be reset by a beta wipe.

12. Ownership

The Game and all content in it, including characters, art, music, text, code and Virtual Items, are owned by us or our licensors and are protected by intellectual property laws (see the EULA). Apart from the licenses in the EULA and section 6, these Terms grant you no rights in it.

13. Termination

You may stop playing and delete your account at any time. We may suspend or terminate your access, with or without notice, if you violate these Terms, if required by law, or if we end the beta or discontinue the Game. On termination your license and any Virtual Items end. Sections 6, 7, 9, 12 and 14 through 21 survive termination.

14. Disclaimers

The Game is pre-release software provided “as is” and “as available”, with all faults. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranty that the Game will be uninterrupted, error-free, secure, or that progress or data will be preserved.

15. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of data, progress, Virtual Items, profits or goodwill, arising out of or related to the Game or these Terms. Our total liability for all claims under these Terms and the EULA combined is limited to the greater of the amount you paid us for the Game in the 12 months before the claim arose, or fifty U.S. dollars (US$50).

Some jurisdictions don't allow certain exclusions or limits, so some of the above may not apply to you. Nothing in these Terms excludes liability that can't be excluded by law.

16. Indemnity

To the extent permitted by law, you agree to indemnify and hold us harmless from claims, losses and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or misuse of the Game.

17. Disputes & arbitration

Talk to us first

Before starting a claim, you agree to email a description of the dispute and the relief you want to support@deadlane.com, and we will try to resolve it informally. If it isn't resolved within 60 days, either of us may start the process below.

Binding individual arbitration

You and we agree that any dispute, claim or controversy arising out of or relating to the Game, these Terms or the EULA (a “Dispute”) will be resolved by binding individual arbitration rather than in court, except as stated below. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, before a single arbitrator. The Federal Arbitration Act governs this section. Unless you and we agree otherwise, the arbitration will take place in the county where you live or by video conference. Payment of filing and arbitrator fees will be governed by the AAA rules, and we will pay any fees above what you would pay to file in court. The arbitrator may award the same individual relief a court could, but only in favor of the individual party seeking relief and only to the extent needed to resolve that party's claim.

Class-action waiver

You and we may bring claims only in an individual capacity, not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. If this waiver is found unenforceable for a particular claim, that claim must be heard in court, not in arbitration.

Exceptions

Either party may bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive relief in court to stop infringement or misuse of intellectual property.

30-day opt-out

You can opt out of this arbitration agreement by emailing support@deadlane.com within 30 days of first accepting these Terms, with the subject line “Arbitration opt-out” and your name, account email and a clear statement that you opt out. Opting out doesn't affect any other part of these Terms.

Mass filings

If 25 or more similar claims are filed by or with the help of the same counsel, they may be administered in batches under the AAA's mass-arbitration procedures, and the statute of limitations for unfiled claims is paused while the batches proceed.

18. Governing law & venue

These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-law rules. Any Dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Dallas County, Texas, and you and we consent to their jurisdiction. If you live outside the United States, mandatory consumer protection laws of your country still apply.

19. App store terms

If you obtained the Game from Google Play, Steam or another store, these Terms are between you and us, not the store. The store has no obligation to provide maintenance or support and is not responsible for the Game or for any claims relating to it. Your use of the Game must also follow the store's own terms of use. Further store terms for the software are in the EULA.

20. General

Changes. We may update these Terms. For material changes we will give notice in the Game or by email before they take effect; continuing to play after that means you accept the updated Terms. Changes to section 17 won't apply to Disputes already pending.

Entire agreement. These Terms, the EULA and the Privacy Policy are the entire agreement between you and us about the Game. If these Terms conflict with the EULA about the game software itself, the EULA controls; otherwise these Terms control. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets. We are not liable for delays caused by events beyond our reasonable control.

21. Contact

Deadlane Software LLC
5473 Blair Rd. Ste 100 #498408
Dallas, TX 75231
Email: support@deadlane.com